Privacy Policy

1. Introduction

The Well US Inc. ("The Well US," "we," "us," or "our") operates the website thewellus.com and the OZ Calculator mobile application (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

2. Information We Collect

Personal Information

When you create an account or contact us, we may collect:

• Name
• Email address
• Phone number
• Company name
• Account credentials (managed securely through Firebase Authentication)

Usage Data

We automatically collect certain information when you use our Services, including:

• Device type and operating system
• App usage patterns and feature interactions
• IP address and general location (country/region)
• Browser type (for website visitors)

User-Generated Content

When using the OZ Calculator app, you may create and save custom cocktail recipes, product comparisons, and pricing calculations. This data is stored in your account via Google Firebase Cloud Firestore and is associated with your user ID.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Create and manage your account and sync data across devices
• Respond to your inquiries and provide customer support
• Send you updates, marketing communications, and service announcements (with your consent)
• Analyze usage trends to improve user experience
• Protect against fraud and unauthorized access
• Comply with legal obligations

4. Third-Party Services

Our Services integrate with the following third-party providers:

• Google Firebase (Authentication & Firestore) — Account management, data storage, and sync. Firebase Privacy Policy
• Google Sign-In & Apple Sign-In — Third-party authentication. We receive only your name and email; we do not access your Google or Apple account data.
• SendGrid — Email delivery for contact form submissions and communications.
• Cloudflare — Website hosting, security, and Turnstile bot protection.

5. Data Storage & Security

Your data is stored securely using Google Firebase infrastructure, which employs industry-standard encryption in transit and at rest. Account data is stored in the United States. We implement appropriate technical and organizational security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Services. You may delete your account at any time through the OZ Calculator app, which will remove your stored recipes, comparisons, and personal data from our systems. Contact form submissions are retained for business correspondence purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

To exercise any of these rights, contact us at info@thewellus.com.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: